Welcome to the Shipping & Delivery Policy of Comfyvouge, operated by Radiant Retail Karts. We understand the importance of timely and secure delivery, ensuring that your fashion selections reach you in perfect condition. This policy provides a detailed overview of our shipping procedures, expected delivery timelines, and other essential aspects to keep you informed throughout the process.

In this document, “we,” “us,” and “our” refer to Radiant Retail Karts, while “you” and “customer” denote our valued shoppers. By placing an order on our platform, you agree to the terms outlined in this policy. Please read the details below to understand our shipping and delivery process.

Serviceable Areas

Currently, we provide shipping services across India. At this time, our deliveries are limited to locations within India, and we do not support international shipping.

Order Processing Time

• Once your order is successfully placed, we initiate processing within 1-2 business days (excluding weekends and public holidays).
• A confirmation email with order details will be sent to your registered email once processing begins.

Estimated Delivery Time

• Our standard delivery timeframe typically falls between 3 to 8 business days, depending on your location and courier service availability.
• Delivery times may vary due to unforeseen circumstances such as weather disruptions, logistical delays, or high demand periods.

Failed Delivery Attempts

If a delivery attempt is unsuccessful due to incorrect address details, customer unavailability, or refusal to accept the package:

• Our courier partner will make up to two additional attempts to deliver your order.
• If all attempts fail, the package will be returned to our warehouse.
• You may request a re-shipment, which may be subject to additional delivery charges.

Handling Lost or Damaged Shipments

• If your order arrives damaged, please contact our support team within 48 hours of receiving the package, providing clear photos as proof.
• If your package is lost in transit, we will coordinate with the courier service for an investigation and provide a suitable resolution, either a replacement or refund.

Shipping Restrictions

Some products may have special shipping conditions due to size, weight, or fragility. Any such restrictions will be clearly mentioned on the respective product page.

Need Help?

For any concerns related to shipping and delivery, feel free to reach out to us at radiantretailkarts@gmail.com.

Thank you for shopping with Comfyvouge! Count on us for an effortless and dependable order fulfillment process.